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What do 2 of the top 3 US airlines have in common?

What do 2 of the top 3 US airlines have in common?

Posted by Alan Day News

Every year for their World’s Best Awards survey, Travel + Leisure (T+L) asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Over 186,000 T+L readers completed the 2024 survey. A total of more than 700,000 votes were cast.

Two of the top three airlines have one thing in common. Both are partners of Autism Double-Checked and both are certified.

That is no surprise. Of the four factors that are surveyed, two – In-flight Service and Customer Service are central to the training that they received from Autism Double-Checked.

Cause or effect? Were their high scores on these caused by that training? T+L didn’t ask that but we do know that it made a profound difference with another airline.  That is LATAM Airlines in South America. They found, in their customer satisfaction surveys, that scores went up immediately following the rollout of Autism Double-Checked training.  Clearly, cause.

Voted # 1.   JSX

Voted # 3.   Breeze Airways

For the full T+L article Read Here

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About Alan Day

Alan Day – Co-Founder of Autism Double-Checked is an accomplished travel agent who began his career with Liberty Travel in 1999, then on moving to Connecticut in 2005, he formed his own agency. Alan’s son has Autism Spectrum Disorder: When considering the impact that his son’s Autism had on their own family vacations, Alan decided to refocus his agency and specialize in providing assistance and support for families impacted by Autism. For this purpose, he founded ASD Vacations to exclusively a serve such families. In addition to assisting individual families, Alan produced a unique program called ‘Magic for Autism’ that enables groups of families to travel together with support for flights and at the destination. Alan also wrote a ‘Guide to Flying with Autism Spectrum Disorder’ and the Autism Passport as a means of communication between parents and destination resorts. Alan also writes a regular blog with tips and resources for families traveling with Autism.

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About us

Both of ADC’s co-founders are career ‘travel people’ and both have special needs children: CEO Alan Day comes from the travel agency side and David Tait from aviation, where he was a co-founder of Virgin Atlantic Airways. In 2015, recognizing first-hand the industry’s lack of understanding of, and failure to cater to the special needs traveler, the two formed ADC and set about changing things.

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